1.) The guest accommodation contract is concluded as soon as the room or apartment has been ordered and confirmed or, if a confirmation was no longer possible due to time constraints, has been made available.
2.) The conclusion of the guest accommodation contract obliges the contracting parties to fulfill the contract, regardless of the duration of the contract.
3.) The landlord is obliged to compensate the guest if the room or apartment is not provided.
4.) The customer / guest is obliged to pay the agreed or customary price if the contractual services are not used, less the expenses saved by the landlord. Experience shows that the savings for apartments, holiday flats and rooms without breakfast are 10% of the price of the accommodation, 20% for rooms with breakfast, 30% for half board and 40% of the board price for full board.
5.) The landlord is held in good faith to allocate rooms or holiday apartments that have not been used as far as possible to avoid breakdowns. Until the room or holiday apartment has been assigned to another person, the customer / guest has the right for the duration of the contract according to para. 4 calculated amount to be paid.
6.) In the case of reservations, a prepayment in the amount of 50% of the total bill will be requested, but at least the total bill for the first night.
7.) The total rental price and any additional services booked are calculated according to the currently valid price list and are to be paid in advance without deduction at the latest on the day of arrival. If the amount due is not paid immediately, the landlord is entitled to a processing fee of EUR 10 per reservation and default interest of 4% per year above the usual interest rate until full payment has been made. In addition, the landlord is entitled to a flat fee of 3.00 per reminder.
8.) Payments on site can only be accepted in cash - no card payment possible -.
9.) The customer / guest is not entitled to certain guest rooms.
10.) The guest undertakes to register all non-registered persons - especially visitors - with the landlord before entering the house. The guest can meet his visitors in the common room of the guesthouse at normal times. Visitors are not permitted to stay in the guest's room, even for a short time. In the event of a violation, the landlord can increase the rental price by the corresponding number of people per day.
11.) The customer / guest may not hand over the booked rooms to other, non-registered persons, even if the time for which they have paid or reserved has not yet passed.
12.) If the guest does not arrive on the agreed arrival date by the agreed time, the landlord assumes that the guest / customer has withdrawn from the confirmed reservation. Arrivals after 9:00 p.m. are not possible. After that, the landlord is entitled to allocate the room (s) to someone else for the entire reservation period.
13.) Day of arrival and departure count as one day. On the day of arrival, the reserved rooms are available to the guest from 1:00 p.m. Rooms must be vacated by 11:00 a.m. on the day of departure, otherwise the guest will be charged for the cost of another night.
14.) The guest has a special duty of care towards all furnishings of the pension and has to take care of gentle and intended treatment within the framework of the accommodation provided. In particular, no foreign objects (hygiene articles, baby diapers, fruit or food residues or other blocking objects) may be disposed of in the sanitary area via the toilet, as this usually leads to blockages in the pipes and failure of the downstream lifting units. Furthermore, the wearing of street work shoes is prohibited within the entire house. The landlord provides suitable shoes for the stay if necessary. If the furnishings are not used as intended, if the room is used contrary to the contract or if the hotel or house rules are violated, the landlord has an extraordinary right of termination. If the guest therefore leaves prematurely, this does not relieve him of the obligation to pay in accordance with paragraph 4 for the remaining reservation period.
15th) As far as the guest notices defects, in particular in the area of his room, in the event of his intended use, these must be reported immediately, so that the landlord has the opportunity to rectify displayed defects at short notice. A lack, which is claimed only on departure, does not lead to a reduction in the room rate, if this defect was not known to the landlord. Unauthorized attempts to remedy defects by the guest, in particular on electrical and electronic equipment, are strictly prohibited and usually lead to claims for damages. None of the provided electrical and electronic devices may be changed or even opened by the guest.
16th) The guest / orderer is liable for all material damage, misappropriation or destruction of equipment and technical equipment of the pension, which are caused by his fault or fault of his visitors / guests. The guest is not allowed to modify, remove, exchange or even take along equipment, of any kind, even temporarily, without the prior consent of the landlord.
17th) For reasons of fire protection, it is expressly forbidden in the pension rooms electr. Immersion heater, electr. Irons and other similar equipment not included in the room facilities to use. Similarly, in all rooms, staircases and corridors of the guesthouse is a total smoking ban.
18th) Die house rules - the guest by notice posted in the reception area - is included in the above hotel rules and is binding for all guests. In case of coarse, but especially in case of deliberate violations of the house rules, the landlord has an extraordinary right of termination. Therefore, if the guest leaves prematurely, this does not exempt him from the obligation to pay according to para. 4 for the remaining reservation period.
19th) By submitting its data, the customer / guest agrees to store the data electronically. The personal data provided will be kept strictly confidential and will be stored solely for the purposes of booking, reservation and invoicing.
20th) If any provision of these terms and conditions or any provision of any other agreement is or becomes invalid, this shall not affect the validity of all other provisions or agreements. Oral side agreements are not met. Changes or additions to the contract must be made in text form.
21th) Exclusive place of jurisdiction is the place of business of the landlord. German law applies.