1st) The accommodation contract is concluded as soon as the room or apartment has been ordered and confirmed or, if a commitment was no longer possible due to lack of time, provided.
2nd) The conclusion of the guest accommodation contract obliges the contracting parties to fulfill the contract, irrespective of the duration of the contract.
3rd) The landlord is obliged to pay compensation for non-provision of the room or apartment to the guest.
4th) The customer / guest is obligated to pay the agreed or customary price for non-use of the contractual services, less the expenses saved by the landlord. The savings are according to experience rates for apartments, apartments and rooms without breakfast 10% of the room rate, in rooms with breakfast 20%, half board 30% and full board 40% of the price.
5th) The landlord is held in good faith, not used rooms or apartments, if possible to allocate elsewhere to avoid failures. Until the other assignment of the room or apartment, the customer / guest has to pay for the duration of the contract according to para. 4 calculated amount.
6th) For reservations, with the confirmation of the booking by the landlord, a prepayment of 50% of the total invoice amount may be required, but at least the total invoice amount for the first night.
7th) The total rental price and any additional services booked will be calculated according to the currently applicable price list and must be paid in advance without deduction at the latest on the day of arrival. If the amount due is not paid immediately, the landlord is entitled to a processing fee of 10.00 Euro and default interest of 4% per annum over the usual interest rate, up to full payment, per reservation. Furthermore, the landlord is entitled to a lump-sum payment of 3.00 Euro per reminder.
8th) Payments on the spot can only be accepted in cash - no card payment possible -.
9th) The customer / guest is not entitled to certain pension rooms.
10th) The guest undertakes to notify all unregistered persons - especially visitors - to the landlord before entering the house. The guest may meet his visitors at usual times in the lounge of the pension. The stay of visitors in the guest's room is not allowed, even for a short time. In the case of infringement, the landlord can increase the rental price by the appropriate number of people per day.
11th) The customer / guest may not leave the booked rooms to other, unregistered persons, even if the time for which he has paid or reserved has not yet elapsed.
12th) If the guest does not arrive by 18:00 o'clock on the agreed arrival day, the landlord assumes that the guest / customer has withdrawn from the confirmed reservation, if he has not notified the landlord before. Afterwards, the landlord is entitled to allocate the room/s for the entire reservation period. In order to meet the need for rest of the other guests in an appropriate manner, the arrival has to be made in exceptional cases, after consultation with the landlord, not later than 21:00 o'clock.
13th) Arrival and departure are considered as one day. On the day of arrival, the reserved rooms are available from 13:00 o'clock to the guest. On the day of departure, the rooms must be vacated by 11:00 o'clock at the latest, otherwise the guest will be charged the cost of an additional night.
14th) The guest has a special care obligation to all furnishings of the guesthouse and has to provide in the context of the provided accommodation for gentle and proper treatment. In particular, in the sanitary area no foreign objects (hygiene articles, baby diapers, fruit or food particles or other blocking objects) may be disposed of through the toilet, as this usually leads to blockages in the pipes and the failure of the downstream lifts. Furthermore, the wearing of street work shoes within the entire house is prohibited. The landlord provides if necessary, suitable shoes for the stay. In case of improper use of the furnishings, use of the room contrary to the contract or breach of the hotel or house rules, the landlord is entitled to extraordinary termination rights. Therefore, if the guest leaves prematurely, this does not exempt him from the obligation to pay according to para. 4 for the remaining reservation period.
15th) As far as the guest notices defects, in particular in the area of his room, in the event of his intended use, these must be reported immediately, so that the landlord has the opportunity to rectify displayed defects at short notice. A lack, which is claimed only on departure, does not lead to a reduction in the room rate, if this defect was not known to the landlord. Unauthorized attempts to remedy defects by the guest, in particular on electrical and electronic equipment, are strictly prohibited and usually lead to claims for damages. None of the provided electrical and electronic devices may be changed or even opened by the guest.
16th) The guest / orderer is liable for all material damage, misappropriation or destruction of equipment and technical equipment of the pension, which are caused by his fault or fault of his visitors / guests. The guest is not allowed to modify, remove, exchange or even take along equipment, of any kind, even temporarily, without the prior consent of the landlord.
17th) For reasons of fire protection, it is expressly forbidden in the pension rooms electr. Immersion heater, electr. Irons and other similar equipment not included in the room facilities to use. Similarly, in all rooms, staircases and corridors of the guesthouse is a total smoking ban.
18th) Die house rules - the guest by notice posted in the reception area - is included in the above hotel rules and is binding for all guests. In case of coarse, but especially in case of deliberate violations of the house rules, the landlord has an extraordinary right of termination. Therefore, if the guest leaves prematurely, this does not exempt him from the obligation to pay according to para. 4 for the remaining reservation period.
19th) By submitting its data, the customer / guest agrees to store the data electronically. The personal data provided will be kept strictly confidential and will be stored solely for the purposes of booking, reservation and invoicing.
20th) If any provision of these terms and conditions or any provision of any other agreement is or becomes invalid, this shall not affect the validity of all other provisions or agreements. Oral side agreements are not met. Changes or additions to the contract must be made in writing.
21th) Exclusive place of jurisdiction is the place of business of the landlord. German law applies.